1. Generally, we will process your order and arrange delivery on the next business day once the payment is well verified.
2. Our delivery service providers are: S.F. Express (Local), Yunda Express (Mainland China) and Hong Kong Post e-Express (other countries).
3. The delivery time may vary due to location(s). Please take the below chart as a reference.
* For Hong Kong customers, if order is delivered to industrial/commercial location(s) or S.F. service points, no freight is needed. Please state the S.F. store code and store address clearly when ordering. SF store address details.
For delivery to non-industrial/non-commercial locations or remote areas, an additional service charge of HK$30 will be charged. Please feel free to contact us if you need further information.
** Tracking number may not be provided for these destinations.
4. Additional business days (depends on the location(s)) may be required for the address correction service, and we will reserve the right to charge for the extra delivery charges.
5. For those areas that are not in the above list, please email us at: firstname.lastname@example.org for further arrangement.